Matt Smith Vets – Vets in Clay Cross
Clinic Overview
- Owners frequently describe the team as friendly, calm and caring, with several saying staff help nervous pets settle before examinations and make repeat visits easier. - Compassionate end-of-life care is a strong recurring theme, including gentle handling during euthanasia and thoughtful follow-up gestures such as condolence cards. - Communication is often highlighted positively, especially around surgery and urgent treatment, with reviewers mentioning clear explanations, regular updates and helpful aftercare advice.
Matt Smith Vets is a CVS-owned small-animal practice established in 2018 in Clay Cross, Derbyshire. It offers routine care alongside in-practice diagnostics and treatment, with an in-house lab, X-ray and ultrasound, plus services including dentistry, surgery and nurse clinics. Out-of-hours emergencies are handled by MiNightVet Rotherham.
Services
- •Routine and preventive care: consultations, vaccinations and booster injections, nurse clinics, six-month health checks, parasite control, microchipping, neutering, anal sac expression, blood pressure checks, grooming and nail clipping.
- •Diagnostics and treatment: dentistry, diagnostic tests and imaging, surgery, and on-site support from an in-house lab, X-ray and ultrasound. Reviews also mention major knee surgery with clear explanations and good aftercare.
- •Urgent and sensitive care: owners describe prompt support in urgent situations, including treatment for a newborn puppy needing immediate surgical care, as well as compassionate end-of-life appointments.
- •Species and additional support: the website lists care for dogs, cats, rabbits, hamsters, guinea pigs, gerbils, caged birds and backyard poultry, and reviews also mention a ferret. Pet travel documentation is also listed.
- •Emergency arrangements: emergency support is available during normal opening hours through the practice, with out-of-hours care provided by MiNightVet Rotherham.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mostly positive, with several owners describing prices as fair, reasonable, affordable or not super expensive, though one recent negative review raised concerns about a costly dental treatment.
People
- •Kim: praised for giving plenty of time during a booster appointment, offering helpful advice, and handling a dog gently and reassuringly.
- •Matt: named positively by a reviewer as caring and kind with pets.
- •Wider team: reviews repeatedly mention friendly, professional vets, nurses and reception staff, especially for anxious pets, urgent cases, and end-of-life support.
Reviews
Google rating: 4.8 stars from 367 reviews.
- •Owners frequently describe the team as friendly, calm and caring, with several saying staff help nervous pets settle before examinations and make repeat visits easier.
- •Compassionate end-of-life care is a strong recurring theme, including gentle handling during euthanasia and thoughtful follow-up gestures such as condolence cards.
- •Communication is often highlighted positively, especially around surgery and urgent treatment, with reviewers mentioning clear explanations, regular updates and helpful aftercare advice.
- •Most recent feedback is very positive, though there is one serious negative review about a dental procedure, its aftermath and the cost involved.
