The Star Animal Rehabilitation and Wellness Clinic Ltd, located in Swadlincote, is highly regarded for its animal care services, as evidenced by a strong Google Maps rating of 4.8 stars from 318 reviews. This high score, combined with the substantial number of reviews, indicates a consistently positive customer experience.

The clinic offers a range of services, including being a Veterinary Nurse Training facility and providing emergency veterinary services with extended hours. These facilities suggest a commitment to both current veterinary care and the training of future professionals.

Customer feedback highlights a dedicated and compassionate team. Megan Ashfield praised the clinic's exceptional care for her dog, Winnie, emphasizing the professionalism and compassion of the staff. Similarly, Rachel Hollis commended the clinic for its affordability and the commitment of staff member Ellie, who provided attentive care for her complex case.

However, not all reviews are positive. Miranda C shared a concerning experience involving inconsistent care and a lack of professionalism, particularly with locum vets. They reported poor communication and unsatisfactory resolutions to issues raised, including a troubling incident regarding blood tests. Despite these concerns, the clinic's refusal to allow a return as clients following complaints was perceived as dismissive.

Overall, the majority of feedback underscores the clinic’s dedication to high-quality animal care and client communication. While there are areas for improvement, particularly regarding locum vet services and communication with dissatisfied clients, the clinic remains a trusted choice for many in the Swadlincote area.