Goddard Veterinary Group Plaistow, located in Newham, Greater London, is a well-regarded veterinary practice that also serves as a Veterinary Nurse Training facility. With a commendable rating of 4.5 stars from 307 reviews on Google, the clinic is noted for its professional and compassionate care.

The reviews highlight the clinic's dedication to patient care and customer service. Many clients, like Marilena Stanoievici, have praised the team for their kindness and empathy, particularly during difficult times such as the loss of a pet. The clinic's thoughtful gestures, such as sending a sympathy card and a memorial token, have left a significant positive impact on clients. Another reviewer, Rajwinder, appreciated the fast appointment availability and noted the friendly demeanor and thorough explanations provided by the veterinary staff.

However, not all feedback is positive. Asif Khan shared a contrasting experience, expressing disappointment over what he perceived as the clinic's prioritization of income over client care. He felt dismissed by the staff and was unhappy about being told his pet was no longer welcome. This review suggests some inconsistencies in customer experiences.

Other reviewers, such as Michelle Forbes and winkee ink, have commended the clinic for its caring and professional staff, who go the extra mile to ensure a positive experience for both pets and owners. Michelle Forbes was particularly impressed by the clinic's handling of her cat during a dental procedure and an emergency appointment, highlighting the staff's ability to earn trust through their compassionate approach.

Overall, Goddard Veterinary Group Plaistow is recognized for its friendly and professional service, though it might benefit from addressing isolated concerns to maintain its generally positive reputation.