
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Companion Care (Ruislip) T/A Vets4Pets Ltd in Ruislip is a veterinary clinic that also functions as a Veterinary Nurse Training facility. The clinic is rated 4.2 out of 5 stars based on 247 Google reviews, which indicates a generally favorable reputation, though there are notable criticisms among recent reviews.
The clinic's online presence highlights a range of veterinary services, though specific pricing details are not transparently outlined. The clinic's Google rating is moderately positive, but the five recent reviews tell a more nuanced story, primarily reflecting dissatisfaction with customer service and scheduling issues. Reviews highlight significant concerns regarding appointment availability, emergency care responsiveness, and communication. One-star reviews from clients like Mariana Baldean and Claire Vaughan criticize the clinic for its lack of urgency and responsiveness during emergencies, which led to distressing situations. Ayesha H and Danyal also expressed frustration with the clinic's handling of subscriptions and customer service interactions, noting unprofessional conduct and a lack of resolution.
On the positive side, a past review by Nicholas Martin provides a contrasting perspective, praising the clinic for its caring staff and effective treatment, noting that the clinic prioritizes animal care over profits and provides thorough, unrushed appointments.
While the clinic has some positive feedback, the recent critical reviews suggest areas in need of improvement, particularly in customer service and emergency care responsiveness. Potential clients may want to consider these factors when choosing a veterinary service in Ruislip.
Veterinary nurse training provided
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Phone: 020 8845 1359
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