Petwell House Vets, located in South Hayes, is a well-regarded veterinary clinic that offers comprehensive services including a veterinary nurse training facility and emergency services. With a Google Maps rating of 4.1 stars based on 266 reviews, the clinic has a strong reputation in the community, though there's room for improvement in some areas.

The clinic is noted for its compassionate and professional care, as reflected in multiple recent 5-star reviews. Clients frequently mention the dedication and kindness of the staff, highlighting individuals such as Rebecca and Dr. Roman, who have made significant positive impressions. Customers appreciate the clear communication and thorough explanations provided by the vets, which foster trust and peace of mind.

One review particularly praises the emergency services provided by Dr. Roman and his team, who were lauded for their swift and effective intervention in a critical situation. This underscores the clinic's capability in handling urgent cases with expertise and care.

However, some feedback points to areas for enhancement. A review mentions a desire for better reception service and transparency in pricing. Instances of perceived unnecessary scheduling of vaccinations and high charges for certain procedures, such as a broken claw surgery costing £350, are noted. Suggestions for a visible price list are made to help clients manage expectations and avoid discrepancies.

Overall, Petwell House Vets is praised for its quality of medical care and the sincere dedication of its staff, making it a recommended choice for pet owners seeking attentive and professional veterinary services in South Hayes.