Cherry Tree Vets Ltd, located in Harleston, Norfolk, presents a mixed picture based on customer feedback and online data. With a Google Maps rating of 3.9 stars from 68 reviews, the clinic's reputation appears divided. While not reaching the 4.5-star benchmark of excellence, the feedback highlights both positive and negative experiences.

Several written reviews express significant dissatisfaction, particularly regarding customer service. Leah Prentice and Lee Griffin both recount negative interactions with a staff member named Marie Bouvet, criticizing her manner and the clinic's handling of their pets. These reviews describe experiences ranging from perceived rudeness to disagreements over treatment and pricing, including an out-of-hours charge confusion cited by Prentice.

Conversely, there are positive testimonials. Jason Vettraino commended the clinic's staff for their compassion and effectiveness in caring for a stray cat. Similarly, Georgina Ross praised Marie for her quick and honest approach in treating her cat with a serious condition, and she highlighted the benefits of the clinic’s Chole's Club for managing regular treatment costs.

Overall, Cherry Tree Vets Ltd offers a range of veterinary services in Harleston, but potential clients should be aware of the varied customer experiences. While some clients appreciate the dedicated care, others have reported dissatisfaction with the service and communication. Transparent pricing details were not available, so direct contact with the clinic is recommended for specific inquiries.