
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Galedin Veterinary, located in Berwick-Upon-Tweed, is a well-regarded clinic offering a range of veterinary services, including emergency care and a veterinary nurse training facility. With a strong Google Maps rating of 4.7 stars from 275 reviews, the clinic is evidently appreciated by many of its clients.
The majority of reviews highlight the clinic's compassionate and skilled staff. Long-term clients like Helen Weir and Paola Coppola have expressed satisfaction, citing trust in the clinic's judgment and the kindness shown to their pets. Such feedback underscores the clinic's positive reputation for providing consistent, high-quality care.
However, not all experiences have been positive. In a particularly distressing case, a client named Hannah Inglis reported a highly unsatisfactory experience following the loss of her pet. She criticized the clinic's handling of the situation, particularly around the policy of withholding pet ashes until insurance matters were settled. This review contrasts sharply with the otherwise positive feedback and suggests an area where the clinic might improve its sensitivity and communication.
While the clinic's overall rating and the majority of reviews are positive, the negative experience shared by Hannah Inglis indicates that there can be room for improvement in customer service and policy communication, especially in emotionally challenging situations. Despite this, Galedin Veterinary's strong rating and numerous positive reviews suggest it remains a trusted choice for pet owners in the area.
24/7 emergency care available
Veterinary nurse training provided
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